Tip 1: NEVER disclose your PIN to anyone, whether it be family members, the credit union staff or police.

Tip 2: Do not use obvious and guessable numbers for your PIN, like your date of birth.

Tip 3: Be aware of anything that looks unusual or suspicious about the ATM. If the ATM appears to have any attachments to the card slot or keypad, do not use it. Check for unusual instructions on the display screen and for suspicious blank screens. If you suspect the ATM has been interfered with, proceed to another ATM and inform the financial institution.

Tip 4: Avoid ATMs which have messages or signs fixed to them indicating that the screen directions have been changed, especially if the message is posted over the card reader. Banks and other ATM owners will not put up messages directing you to specific ATMs, nor would they direct you to use an ATM that has been altered.

Tip 5: If you feel the ATM is not working normally, press the Cancel key and withdraw your card and then proceed to another ATM, reporting the matter to your financial institution.

Tip 6: Never force your card into the card slot.

Tip 7: Keep your printed transaction record so that you can compare your ATM receipts to your monthly statement.

Tip 8: Don’t hurriedly complete an ATM transaction, and make sure to carefully secure your card and cash in your wallet, handbag or pocket before leaving the ATM.

Tip 9: Regularly check your account balance and bank statements and report any discrepancies to CrossRoads Community Federal Credit Union.

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